Privacy Policy

1. Overview

SILICON OUTBACK PTY LTD (“Silicon Outback”, “we”, “us” or “our”) respects your privacy and is committed to transparent, responsible handling of personal information. This policy explains what information we collect through this website and during business enquiries, why we collect it and how you can access or update it.

2. Information We Collect

We only collect personal information that is reasonably necessary to respond to enquiries, scope or deliver technology services and maintain secure website operations:

• Enquiry & business contact details: your name, work email address, phone number (if supplied), organisation name, selected service area and project details submitted via our Contact form or direct email correspondence.
• Client engagement records: authorised contact details, billing records and project communications collected under a commercial agreement.
• Technical & security logs: standard HTTP server request logs (such as IP address, browser user-agent, timestamp and requested page path) generated by hosting infrastructure to maintain security and reliability.

3. How We Use Personal Information

We use collected information to:

• Review, scope and respond to your technical or commercial enquiries.
• Deliver contracted consulting, software, cloud or managed IT services.
• Maintain website security, prevent automated abuse and diagnose faults.
• Meet legal, tax, accounting and regulatory obligations in Australia.

We do not sell, rent or trade personal contact lists to third-party data brokers or marketers.

4. Cookies & Analytics

This static website is built to minimise unnecessary tracking. By default, no third-party advertising trackers are loaded, and web fonts are self-hosted so browser requests are not sent to external font CDNs. If privacy-aware traffic analytics are enabled in production, they are used solely in aggregate to understand page performance and improve content clarity.

5. Storage, Security & Service Providers

We protect personal information using encrypted transport (HTTPS/TLS), multi-factor authentication, role-based access controls and reputable cloud infrastructure providers. Where reputable third-party cloud, email or form-processing providers host infrastructure in Australia or reputable international jurisdictions, we select providers with strong contractual security commitments.

6. Access, Correction & Retention

You may request access to personal information we hold about you, or ask us to correct inaccurate, incomplete or out-of-date details, by contacting us below. We retain enquiry records only for as long as needed to assist you or satisfy applicable business record-keeping requirements.

7. Privacy Enquiries & Complaints

If you have a question about this Privacy Policy or wish to raise a privacy concern, please contact SILICON OUTBACK PTY LTD (ABN 58 703 426 706) at 9/189 St George's Terrace, Perth, WA 6000, phone +61 494 821 638, or email info@siliconoutback.com.au. We will acknowledge and investigate any complaint promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.